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1. OUR COMMITMENT

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Unconventional Thinker Ltd. is committed to making Resilience by YQ accessible to all users, regardless of ability or disability. We continuously work to improve the accessibility of our app and website to ensure everyone can use our wellness tools effectively.

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2. ACCESSIBILITY STANDARDS

We strive to align with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard for our website and with Apple's Accessibility Guidelines for our iOS application. Our goal is to provide an inclusive experience for all users.

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3. FEATURES AND ACCESSIBILITY SUPPORT

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Resilience by YQ includes the following accessibility features:

Voice Journaling

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• Unlimited voice recording for users who prefer audio over text

• AI transcription to convert voice entries to readable text

• Text-to-speech playback for users who prefer listening to their entries

• Screen Reader Support

• Full VoiceOver support (iOS)

• All interactive elements labeled appropriately

• Meaningful headings and navigation structure

• Color and Contrast

• Sufficient color contrast throughout the app and website

• No information conveyed by color alone

• Support for system light and dark mode settings

• Text Sizing

• Scalable text sizes throughout the app

• Support for dynamic type settings on iOS

• Navigation and Control

• Full keyboard navigation support on website

• Intuitive touch targets sized for easy interaction

• Clear focus indicators
   

4. KNOWN ACCESSIBILITY LIMITATIONS
 

While we are committed to accessibility, there are currently some areas we are actively improving:
 

• Chart visualizations and data correlations may require additional descriptions; we are working to add detailed text alternatives

• Some third-party components in our analytics may not be fully accessible; we are evaluating alternatives

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We are actively working to address these limitations and will update this statement as improvements are made.

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5. ACCESSIBILITY TESTING

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We conduct regular testing with assistive technologies, including:

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• VoiceOver (iOS screen reader)

• Voice Control (iOS voice control)

• Zoom (magnification)

• Third-party accessibility audit tools

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6. THIRD-PARTY SERVICES

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Resilience by YQ uses third-party services for features like cloud hosting, email delivery, and analytics. While we work with providers committed to accessibility, we do not control their platforms. If you experience accessibility issues with third-party features, please let us know.

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7. FEEDBACK AND SUPPORT

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If you experience accessibility barriers or have suggestions for improvement, please contact us:

Email: support@thinkyq.com
Subject line: "Accessibility Feedback"

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Please describe:

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• The specific barrier or issue you encountered

• The device, app version, and assistive technology you were using (if applicable)

• Steps to reproduce the issue

• Your preferred contact method for follow-up

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We are committed to responding to accessibility feedback promptly and working toward solutions.

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8. LEGAL STATEMENT

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Nothing in this Accessibility Statement removes your rights under applicable accessibility laws, including the Accessible Canada Act (ACA) in Canada and similar legislation in other jurisdictions. If you believe you have experienced discrimination based on a disability, you may file a complaint with the appropriate authority in your jurisdiction.

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9. CONTINUOUS IMPROVEMENT

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Accessibility is an ongoing commitment. We welcome feedback from all users and will continue to evaluate and improve the accessibility of Resilience by YQ. This statement will be updated as we make improvements or changes to our accessibility features and policies.